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Expert Care, Wherever You Are


At PMC Technologies, outstanding service is just as important as the systems we install. That’s why our service plans are built around what matters most: our people. From your first consultation through years of dependable performance, our skilled technicians are responsive, informed, and here when you need them.

No Plan

$0 per month

HOURS

Monday - Friday 8AM-5PM

Remote Support

$75 per half hour

on-site support during normal business hours

Hourly Rate

$250 per hour

Trip charge

$150

on-site support during non-business hours

Hourly Rate

$300 per hour

Trip charge

$150

Other Benefits

Annual Preventative Maintenance

Discount on Future Electronic Purchases

Free Firmware & Features Upgrades

System Made Ready Visits

Essentials

$150 per month

HOURS

Monday - Friday 8AM-5PM

Remote Support

First 30 minutes free

on-site support during normal business hours

Hourly Rate

$200 per hour

Trip charge

Waived

on-site support during non-business hours

Hourly Rate

$300 per hour

Trip charge

$150

Other Benefits

Annual Preventative Maintenance

Discount on Future Electronic Purchases

Free Firmware & Features Upgrades

System Made Ready Visits

Premium

$250 per month

HOURS

Monday - Friday 8AM-5PM

Remote Support

Waived fees

on-site support during normal business hours

Hourly Rate

Waived

Trip charge

Waived

on-site support during non-business hours

Hourly Rate

$150 per hour

Trip charge

Waived

Other Benefits

Annual Preventative Maintenance

Discount on Future Electronic Purchases

5%

Free Firmware & Features Upgrades

System Made Ready Visits

Plans Designed Around Your System & Your Lifestyle

No matter which plan you choose, you’ll have access to a team that knows your technology inside and out. From self-service tools to the confidence of having a technician on-site, we provide flexible support that adapts to your needs.

Annual Tech Reviews
We audit and maintain your technology through an annual on-site check up to proactively resolve issues and ensure a reliable system.

Priority Scheduling
Enjoy the luxury of priority service with same or next-day scheduling for faster support and peace of mind.

Annual System Updates
Rest assured that the performance, stability and efficiency of your system is always up to date and void of potential security flaws.

Preventative System Monitoring
Our remote monitoring staff ensures your system is always running smoothly and resolves potential problems before they happen.

24/7 Support
Our people are your people, no matter the time or day. We make sure you receive the best value and support around the clock.

Let’s Keep Your Technology Running Flawlessly

Need help or have a quick question? Our support team is ready to help. We’ve made it easy to reach the right person. Just look for the number and contact information that you need, and someone from our team will assist you soon.